senior software engineer

Eddie
McDaniel

Qualifications summary

• Strong technical leader and mentor with experience in how to and how not to do things.

• Innovator and explorer who loves to learn new technologies.

• Problem solver and solution builder. I get excited about creating stuff with code.

• Deep understanding of the software lifecycle and engineering process and ways to improve both.

• Broad technical expertise all across the stack.

Technical Skills

• Java, Python, Scala, Ruby, C#, Javascript, PHP

• PlayFramework, Akka, ScalaZ, React, Rails, Spring

• AWS, Cloudformation, Docker, Kubernetes, Terraform, Chef, Vagrant, GCloud

• Hadoop, Hive, HBase, Cassandra, PostgreSQL, MySQL

Professional Experience

SEnior Staff software Engineer

MobileIron

November 2016 - Present

• Built Configuration Management for the MobileIron Cloud product using Chef/Ruby.

• Introduced and built micro-services architecture for the MobileIron Cloud product using AWS/Cloudformation/Docker/Kubernetes/Python/Terraform/Ruby.

  • ActiveMQ, Redis, Memcached/Elasticache, Postgres/RDS, Httpd, HAProxy, Cassandra, Kafka, Zookeeper, Tomcat

• Contributed to application development in Java.

• Using Jenkins server built single-click deployemnt pipeline for MobileIron Cloud test environments in AWS.

• Introduced and implemented a 2-week SCRUM development cycle.

• Developed and supported RPM packaging projects.

• Developed and supported ISO and VM image build projects.

• Introduced new structured Cloud product upgrade/deployment guide.

• Introduced new structured tracking process for Cloud product upgrades.

• Recognized as architect and technical leader for the Common Platform team.

• Acted as architecture consultant for projects involving infrastructure components.

• Acted as ScrumMaster for Common Platform team.

• Acted as mentor to other Common Platform team members.

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VP of Engineering

Ignite Feedback

May 2015 - November 2016

• Ground up development of Micromoment engagement platform.

• Responsible for all operations, development, and support.

• Designed and built a one-touch deployment pipeline using Docker and AWS.

• Designed and built a RESTful API as the core of the engagement platform using Scala/ScalaZ/Playframework/Akka/Slick/Postgres.

• Designed and built both administrative and end-user clients using React.

• Built integrations with Wordpress/Salesforce/Zapier.

• Implemented a 2-week SCRUM development cycle.

• Managed contract development at various times in order to advance specific projects.

• Filed for 1 patent around the Micromoment engagement platform.

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Senior Manager

Oracle

October 2011 - April 2015

• Scala development with additional work in PHP, Java, C++.

• Event collection & processing system using Hadoop/HBase and Scala to gather statistics about product usage.

• Processing 100 - 200 million events a day.

• RESTful APIs for delivering data in JSON, PJSON, HTML, CSV.

• Successful in making event recording a requirement in the development process for all Oracle Service Cloud development.

• Improved the release process by introducing a rapid release cycle with documented stages and necessary and sufficient oversight.

• Improved the testing process by formalizing the testing requirements for data producers.

• Improved the process for capturing new data by formalizing the steps other teams must take to add new data points.

• Built new data pipeline (ingestion, data format, HBase and Hive tables) to facilitate collection and aggregation of instrumentation style data.

• Built new Java library in order to better enable data producers.

• Moved from Tomcat to embedded Jetty for better performance and deployment capabilities.

• Acted as Development Release Manager for the Oracle RightNow/Service Cloud product.

• Mentored team members into management and architect roles.

• Drove integration with existing Oracle rules engine product and coordinated work between teams in Belfast, NI and Bozeman, MT including multiple on-sites in Belfast for design and prototyping sessions.

• Drove development and evangelization of Chat Public APIs for custom end-user UIs and enterprise routing integrations.

• Noted on 2 different occasions as being a key factor in gaining/keeping very large chat accounts including multiple on-sites to work with management and administrators.

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lead Software Engineer

Rightnow Technologies

June 2005 - October 2011

• Built the RightNow Service Cloud chat service from the ground up.

• High-performance, horizontally scalable interaction server using Coherence data grid, Java, and MySQL.

• Achieved 10,000 concurrent interactions on a 3 node cluster of commodity hardware.

• Built clients in .NET, PHP, and JSP.

• Developed multiple POCs: SMS integration, load/integration testing with NodeJS and PhantomJS, rules engine integration, public API wrapper around private/internal integration APIs

• Helped to build the .NET Agent Interface for the RightNow Service Cloud product.

• Built numerous UI components.

• Built the installation mechanism for the .NET Agent Interface.

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Software Engineer

Speak Creative (SiteWrench)

August 2002 - June 2005

• Designed and built designer focused CMS from the group up using ASP.NET and SQL Server.

• Managed all deployment and operations including hardware purchasing and acquiring CoLo space for server hosting.

Education

B.S. COMPUTER ENGINEERING

Mississippi State University
Graduated 1999